Thank you for visiting Ever So Gentle. Feel free to contact us at anytime and we will get back to you as soon as possible. If you have questions regarding an order, please include your order number in the message. This helps us locate your order quicker.

If you have questions regarding your package that has already been shipped and USPS has claimed delivery, we unfortunately no longer have control over the process. Please contact your local USPS at 800-522-9085 to help locate your package. Have your tracking number ready when calling. If your package has still not arrived after a week, you can file a missing mail request on the USPS website and they will help locate the package for you. Contact USPS customer service at 800-275-8777 for any additional questions or concerns.